Privacy policy

Who we are

OuroCast is a product of Delato Creations Inc., based in North York, Toronto, Ontario, Canada. We are responsible for the personal information described here.

Questions and requests: hello@ourocast.com, +1 (437) 366-8656.

What we collect

• Your account: your name, email address and language. If you sign in with Google, Google gives us your name and email address.
• Signing in: the IP address and the type of browser of each session, to keep you signed in and to protect your account.
• What you add: images, videos, texts, layouts and schedules, and for a venue that shows ads, its business name, address and a photo of the screen.
• Your screens and speakers: a device identifier, the model, the system and app version, the IP address it last connected from, a fingerprint of its network, when it is online, what it played and any errors.
• Payments: your plan, top-ups, receipts and earnings. Card payments are made through Stripe; we never see or keep your full card number.
• Advertising: where and when each ad played, to bill advertisers and pay venues.

What the players do not collect

The OuroCast apps on TVs, streaming devices and browsers do not use a camera or a microphone, do not identify or follow the people who look at a screen, and use no advertising identifiers. Ads are chosen by the place and the time of a screen, not by who is watching.

How we use it

• To run the service: show your content on your screens, keep screens in step and send you the messages the service needs.
• To bill and to pay: charge your plan, bill advertisers and pay venues their share.
• To protect the service: check that an advertising screen is where it says it is (a change of device or network holds paid ads until it is reviewed), and stop abuse.
• To help you when you contact us, and to meet our legal duties.

We do not sell your personal information, and we do not use it to show you ads.

Services that help us run OuroCast

• Stripe: payments.
• Google: signing in with Google and looking up addresses.
• Cloudflare: hosting and delivering the site, the panel and the players.
• Open-Meteo: the weather for the place of a screen (only the place is sent).
• YouTube and radio and TV stations: when you add their content to a screen, the screen connects to them directly, and they see its IP address under their own policies.

Each receives only what it needs for its part. Some of them are outside Canada, so your information may be processed in other countries, such as the United States.

Cookies and storage

The panel uses one cookie to keep you signed in. The site and the panel remember your language in your browser, and a player keeps its own key and what it plays on its device, so it can play without a network. We use no advertising or tracking cookies.

How long we keep it

We keep your information while your account is open. When you ask us to delete your account, we delete it, except the records the law requires us to keep, such as billing and tax records, which in Canada are kept for six years.

Your choices and rights

You can see and change most of your information in the panel. You can ask us for a copy of what we hold about you, or to correct or delete it, by writing to hello@ourocast.com. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

Children

OuroCast is a service for businesses. It is not meant for children, and we do not knowingly collect information about them.

Changes to this policy

When we change this policy, we update this page and its date. When a change is significant, we let account owners know in the panel or by email.